Name the top I.T. issues called into your I.T. company:
- My computer is slow (35)
- What is my password (20)
- Email is not working (18)
- Can't connect to the internet (17)
- I have a virus (6)
- Unable to login to my computer (4)
X
Name something that you don't want to hear when you call your I.T. help desk for an issue:
- Just reboot your PC (26)
- I don't know how to fix that (23)
- What did you do (16)
- Is your system backed up (13)
- Let me ask someone else (12)
- We are too busy (10)
X
We asked 100 business owners: what is their biggest fear when it comes to I.T.?:
- System doesn't work (30)
- Losing data (24)
- ROI for outsourcing their I.T. (15)
- Lack of support (12)
- Slow support/unresponsive (10)
- Lack of trust (9)
X